{"id":14635,"date":"2024-09-14T05:10:44","date_gmt":"2024-09-14T05:10:44","guid":{"rendered":"https:\/\/staloysiuscollege.ac.in\/en-in\/?page_id=14635"},"modified":"2025-01-29T07:58:49","modified_gmt":"2025-01-29T07:58:49","slug":"grievance-redressal-cell","status":"publish","type":"page","link":"https:\/\/staloysiuscollege.ac.in\/en-in\/grievance-redressal-cell\/","title":{"rendered":"Grievance Redressal Cell"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 18pt; color: #993366;\"><strong>Grievance Redressal Cell<\/strong><\/span><\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<span style=\"font-size: 14pt;\">Grievance Redressal Cell serves as on official, impartial and transparent platform for students to address and resolve the needs and complaints raised by students. The committee\u2019s purpose is to solve the students concerns and complaints, thus facilitating the holistic development<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The Grievance Redressal Cell looks into the matters regarding the functioning of the college, the academic and extra- curricular activities. Any suggestion regarding the same may be put in the suggestion box or students may approach the teacher incharge.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">\u0938\u092e\u0938\u094d\u092f\u093e \u0909\u0928\u094d\u092e\u0941\u0932\u0915 \u092a\u094d\u0930\u0915\u094b\u0937\u094d\u0920 \u092e\u0939\u093e.\u0935\u093f. \u0915\u0947 \u0915\u093e\u0930\u094d\u092f\u0915\u0930\u094d\u0924\u093e\u0913\u0902 \u0915\u0947 \u0932\u093f\u090f \u0939\u0948 \u091c\u093f\u0938\u092e\u0947 \u0905\u0915\u093e\u0926\u092e\u093f\u0915 \u0914\u0930 \u0905\u0924\u093f\u0930\u093f\u0915\u094d\u0924 \u092a\u093e\u0920\u094d\u092f\u0924\u0930 \u0917\u0924\u093f\u0935\u093f\u0927\u093f\u092f\u093e\u0902 \u0938\u092e\u094d\u092e\u093f\u0932\u093f\u0924 \u0939\u0948 | \u092f\u0926\u093f \u0907\u0938 \u0938\u0928\u094d\u0926\u0930\u094d\u092d \u092e\u0947\u0902 \u0915\u094b\u0908 \u092d\u0940 \u0938\u0941\u091d\u093e\u0935 \u0939\u094b \u0924\u094b \u0909\u0938\u0947 \u0938\u0941\u091d\u093e\u0935 \u092a\u0947\u091f\u0940 \u092e\u0947\u0902 \u0921\u093e\u0932 \u0938\u0915\u0924\u0947 \u0939\u0948 \u0914\u0930 \u0938\u092e\u0928\u094d\u0927\u093f\u0924 \u092a\u094d\u0930\u092d\u093e\u0930\u0940 \u0938\u0947 \u092d\u0940 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948 |<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1726291812964{background-color: #dbdbdb !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1726291750346{background-color: #ffffff !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Motto <\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">\u201cListen, Comprehend, Act\u201d: Highlighting the significance of attentively hearing concerns, fully grasping the issues presented and actively working towards a solution.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1726291772114{background-color: #ffffff !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Vision<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">\u00a0\u201cTransparency and justice\u201d : To establish a grievance redressal system that is transparent, easily accessible and empathic ensuring fairness, justice and satisfaction for each student.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Mission <\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">\u201cEquity and Neutrality\u201d : Committing to handling complaints with fairness and neutrality, free from favoritism and bias.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">\u201cPrompt and practical resolution\u201d: Aiming to resolve grievances swiftly while pursuing practical and effective solutions to the challenges raised.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1726291872862{background-color: #dbdbdb !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1726291912818{background-color: #ffffff !important;}&#8221;]<span style=\"font-size: 14pt;\"><strong>Objectives<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">To offer accessible avenues for students to express their concern and seek resolutions, irrespective of the background or location.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To maintain transparency throughout the grievance resolution process, ensuring that information and updates are easily available to all parties involved.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To simplify the grievance handling process, reducing delays and providing prompt resolutions.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To cultivate a culture of empathy and understanding among those responsible for addressing grievances.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To uphold the institution\u2019s integrity by addressing concerns (if any ) related to equality in the provisions and receipt of education in campus.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To provide an environment within the institution to all students that would help in their academic growth and development.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To eliminate all forms of discrimination and harassment by enforcing prohibition for all such activities, providing preventative and protective measures and imposing punishment on those who engage in discriminatory or harassing behaviors.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-size: 14pt;\"><strong>Grievance Committee <\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong><u>Chairperson <\/u><\/strong><\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Fr. J.Ben Anton Rose<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 14pt;\"><strong><u>Three Faculty members <\/u><\/strong><\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Captain Sonal Rai<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Rashmi Patras<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Bhawna Tekam<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 14pt;\"><strong><u>Two members of office and administrative staff<\/u><\/strong><\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Pradeep Rodrigues<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Gagandeep Singh<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 14pt;\"><strong><u>Two student representatives <\/u><\/strong><\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Isha Gupta<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Simran Sehgal<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1726291893901{background-color: #dbdbdb !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1726291950909{background-color: #ffffff !important;}&#8221;]<span style=\"font-size: 14pt;\"><strong>Functioning of Grievance Redressal Cell<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">A grievance \/suggestion box is placed at various points within the institution, thus allowing students to drop down their concern.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">This suggestion box is opened periodically and appropriate actions are taken to solve the concerns of the students.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Grievances are categorized according to issues reported, they are numbered and are recorded in grievance redressal register.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Grievance redressal register is monitored by grievance redressal officer.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Students through e-mail or personally report their grievance to the principal also.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">For issues related to academic concern, students can report to head of department personally or through feedback.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Students can also report their grievance online by the means of google form uploaded on the college website.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<span style=\"font-size: 14pt;\"><strong>Areas of concern of Grievance Redressal Cell <\/strong><\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Academic<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Administrative<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Disciplinary<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Exam related<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Infrastructure<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Library related<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Miscellaneous<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message color=&#8221;info&#8221;]<span style=\"font-size: 14pt;\">Online submission of Grievance:\u00a0<\/span><strong><span style=\"font-size: 14pt;\"><a href=\"https:\/\/forms.gle\/J3ekkwRz2SKEWSP48\">https:\/\/forms.gle\/J3ekkwRz2SKEWSP48<\/a><\/span><\/strong>[\/vc_message][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Grievance Redressal Cell [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Grievance Redressal Cell serves as on official, impartial and transparent platform for students to address and resolve the needs and complaints raised by students. The committee\u2019s purpose is to solve the students concerns and complaints, thus facilitating the holistic development The Grievance Redressal Cell looks into the matters regarding the functioning [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_lmt_disableupdate":"no","_lmt_disable":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-14635","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"rdtheme-size1":false,"rdtheme-size2":false,"rdtheme-size3":false,"rdtheme-size6":false,"rdtheme-size8":false,"rdtheme-size5":false,"rdtheme-size4":false,"rdtheme-size9":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/staloysiuscollege.ac.in\/en-in\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"[vc_row][vc_column][vc_column_text] Grievance Redressal Cell [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Grievance Redressal Cell serves as on official, impartial and transparent platform for students to address and resolve the needs and complaints raised by students. The committee\u2019s purpose is to solve the students concerns and complaints, thus facilitating the holistic development The Grievance Redressal Cell looks into the matters regarding the functioning&hellip;","_links":{"self":[{"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/pages\/14635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/comments?post=14635"}],"version-history":[{"count":4,"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/pages\/14635\/revisions"}],"predecessor-version":[{"id":16096,"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/pages\/14635\/revisions\/16096"}],"wp:attachment":[{"href":"https:\/\/staloysiuscollege.ac.in\/en-in\/wp-json\/wp\/v2\/media?parent=14635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}